1. Introduction

Welcome to RENTA ("the App" or "the Platform").

RENTA respects users' privacy and places great importance on protecting their personal information.

This Privacy Policy explains what information is collected, how it is stored, for what purposes it is used, with whom it may be shared, and what your rights are as a user.

Using the app constitutes your agreement to this Privacy Policy.

2. What Information We Collect

Depending on how you use the app, RENTA may collect the following types of information:

Information provided by the user: full name, email address, phone number, profile photo, login details, residential address (if provided), contact details.

Item information: item name, description, photos, rental price, deposit amount, availability, item location.

Transaction information: rental requests, bookings, payments, deposits, cancellations, returns, ratings, reviews, reports, disputes.

Technical information: device type, operating system, IP address, device identifiers, app version, crash and error data, anonymous usage data for service improvement.

3. App Permissions

The app may request permissions such as:

• Camera — to photograph items, document their condition before and after rental, and for profile photos.
• Gallery — to select existing images from your device.
• Location — to show nearby items, enable location-based search, and improve user experience.

You may revoke certain permissions through device settings, but some features may then be unavailable.

4. Use of Information

RENTA uses collected information to operate the app, create and manage user accounts, process rental transactions, process payments, manage deposits, handle disputes, prevent fraud, ensure user safety, provide customer support, send service-related notifications, improve the service, and comply with legal requirements.

5. Third-Party Services

To operate the service, RENTA uses external service providers who may process information in accordance with their own privacy policies, including: payment processors, cloud storage, authentication services, mapping and location services, notification services, and data security services.

6. Payments

Credit card details are not stored by RENTA. Payment processing is carried out by secure payment processors. RENTA receives only the information required to manage the transaction, such as payment status, transaction amount, and transaction identifiers.

7. Information Sharing

RENTA does not sell personal information to third parties. Information may be shared to complete a rental transaction, with service providers acting on RENTA's behalf, when required by law, pursuant to a court order, or to prevent fraud or protect user safety.

8. Data Retention

RENTA retains information for as long as necessary to provide the service, manage user accounts, handle disputes, comply with legal requirements, and protect its legal rights. Afterward, information will be deleted or anonymized where possible.

9. Data Security

RENTA employs reasonable industry-standard measures to maintain data security, including encryption, access controls, and additional security measures. No computing system can guarantee complete protection, so absolute immunity from breach or unauthorized access cannot be assured.

10. User Rights

Subject to applicable law, you may access your personal information, request correction of inaccurate data, request deletion, update your details, and revoke permissions granted to the app. Requests can be submitted through RENTA's contact channels.

11. Children's Privacy

The app is not intended for anyone who does not meet the eligibility requirements for use. If RENTA becomes aware that personal information was collected contrary to this policy, it will act to delete it in accordance with applicable law.

12. Cookies and Similar Technologies

Where the app or related services use cookies or similar technologies, they are used for security, service improvement, user preference storage, and system performance analysis.

13. Changes to the Privacy Policy

RENTA may update this policy from time to time. When material changes are made, notice will be posted in the app. Continued use after changes take effect constitutes agreement to the updated policy.

14. Contact Us

For any question, request, or inquiry regarding privacy, please contact us through the contact details published in the app or on RENTA's official website.